POLICIES‎ > ‎

Late Arrivals

If you show up late or call in late to an appointment, that time shall be deducted from the session. For example, if you had a scheduled 60 minute Swedish massage and show up 15 minutes late, the session is now 45 minutes. You will still be required to pay the full session fee. 
Late arrivals due to circumstances beyond your control (ex: inclement weather, family emergencies, canceled childcare, etc.) will be handled on a case-by-case basis.





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